Reference

Terms and Conditions That Govern Your km788 Account

These terms set out what you agree to when you open and use a km788 account, including how payments via DANA, OVO, and GoPay are handled and what rules apply to access in eligible Indonesia regions.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated terms take effect on publicationContact support with any questions
km788 Terms and Conditions That Govern Your km788 Account
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you have a question about how they apply to your account — including wallet payments via DANA, OVO, or GoPay — our support team is the right place to start. We handle terms-related queries through live chat and email, and we'll point you to the exact clause that applies to your situation.

Team online

Live Chat

Reach our support team directly through the live chat window in your account dashboard for fast answers on any terms or account question.

Email Support

Send a written query to our support email if you need a documented response about a specific clause, payment dispute, or account eligibility matter.

Account Help Centre

Our help centre covers the most common terms questions around DANA deposits, GoPay withdrawals, account verification and eligibility in Indonesia regions.

HOW WE OPERATE

How km788 Applies These Terms Consistently

These terms are not a formality. They describe exactly how we manage accounts, process payments, and handle disputes — and we hold ourselves to that description every time. Here is how each key area works in practice.

Account Security

Your account is protected by verified login credentials and OTP confirmation. Any changes to your registered DANA, OVO, or GoPay wallet require identity re-verification before they take effect.

Payment Records

Every DANA, OVO, and GoPay transaction is logged against your account. If a payment query arises, we trace it from the wallet reference number through to the account credit record.

Data Handling

We store only the account and transaction data needed to operate your account and process payments. We do not sell your data to third parties or use it for purposes outside what these terms describe.

Terms Updates and Notice

When we update these terms, the revised version goes live on this page immediately. We aim to notify active account holders via in-app message or email before major changes take effect.

Common Questions About km788 Terms and Conditions

These are the questions we see most often about how our terms work. If yours isn't here, live chat or our help centre will get you a direct answer.

Yes. These terms cover every payment method on the platform, including DANA, OVO, and GoPay. Each wallet transaction is subject to the same account and payment rules described here.

If you do not accept a terms update, stop using your account and contact our support team. We will explain your options, which may include closing the account and processing any eligible pending balance.

Eligibility depends on local law in your region. You are responsible for confirming that accessing and using this platform is permitted where you are located before opening an account.

Yes. We can suspend or close an account if there is a breach of these terms, suspected fraudulent activity, or if access becomes restricted under local law. We will notify you where we are permitted to do so.

Raise a dispute through live chat or email with your wallet reference number. We trace the transaction from the DANA, OVO, or GoPay record through to the account log and respond with a documented outcome.

This page always shows the current version. When terms are updated, the revised text replaces the previous version here immediately, with the effective date noted at the top of the document.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.