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How km788 Handles Your Privacy

Your account details, wallet connections, and activity on km788 are held under a clear data policy — not buried in fine print. This page sets out what we collect, why we collect it, and how you can request changes or removal at any time.

Account Data ProtectionDANA, OVO, GoPay Payment RecordsCookie ControlsData Request Rights
km788 How km788 Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Our Data Support Team

Questions about your data, a request to access your records, or a correction request — send them through any of the channels below. Our team handles privacy-specific queries separately from general account support so your request goes to the right person without extra back-and-forth.

Email Support Send data access or deletion requests to our support email. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked to your account for faster processing.
Live Chat Open the chat widget from your account dashboard to speak with the support team directly. Available during active service hours; response times vary by queue.
Account Settings Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT YOUR DATA

Data Handling You Can Actually Check

Our security and data practices are built around your account — not vague policy language. Here is how each layer works in practice, from the moment you log in to the point where your data is removed.

Account Security

Login sessions use encrypted tokens and OTP verification for sensitive changes. No one on our team accesses your account without a logged reason tied to an active support request you submitted.

Payment Record Handling

DANA, OVO, and GoPay transaction records are stored in isolated segments. Only the parts of a transaction record needed for a dispute or regulatory check are ever retrieved.

Cookie and Tracking Controls

We use first-party session cookies and basic analytics. No cross-site tracking profiles are built from your activity. You can block non-essential cookies through your browser settings at any time without losing account access.

Data Removal Requests

Submit a removal request through email or live chat. We confirm receipt within two business days and complete eligible deletions within the timeframe required by applicable local data regulations.

Privacy Questions We Actually Get

These are the questions that come up most often about how km788 manages your data. If yours is not here, reach the support team through email or live chat.

We collect your registration details, login credentials, and the wallet information you link — DANA, OVO, or GoPay. Device and session data is also logged for account security purposes.

Payment data is passed only to the wallet provider processing your transaction. We do not share it with advertisers or unrelated third parties. Processors receive only what is needed to complete the transfer.

Retention periods depend on applicable local law and the type of record. Transaction logs tied to regulatory obligations are kept longer than general account preferences. We can clarify specifics on request.

Yes. Send a data access request to our support email with your account name and linked wallet. We will compile and return your records within the timeframe set by applicable local data regulations.

Contact us via email or the live chat in your account dashboard. Include your account name and the reason for the request. Deletion of data subject to regulatory retention requirements may be partial.

We use session and preference cookies. You can block non-essential cookies through your browser settings. Doing so does not lock you out of your account but may reset some display preferences.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.